Share Your Story

Tell us what getting care is really like

Share your story

Trouble getting mental health or substance use care through your insurance? Whether you’re a patient, a family member or a provider, your experience helps us show lawmakers what’s really happening in Connecticut.

It moves lawmakers

Legislators act when they hear from people in their own districts. Your story shows them what the numbers can’t.

You stay in control

You choose whether we share your story, with or without your name. We check with you first.

It takes 5 minutes

A few quick questions and a box to tell us what happened, in your own words.

I’m a patient or family memberTell us about trying to get care through your plan.Start here → I’m a providerTell us what you’re seeing with insurers and your patients.Start here →

Patients and families

Questions with an asterisk are required. Share as much or as little as you like.

Please don’t include anyone else’s full name or private details.

We’ll always check with you before anything is published, and we never share your contact information.

Your story goes only to the CT Parity Coalition. We never sell or share your contact information.

Providers

Clinicians, practice managers and billers: your experience shows lawmakers where the system breaks.

Don’t include any patient-identifying information (names, birth dates, record numbers or details that could identify someone).

We’ll always check with you before anything is published, and we never share your contact information.

Your story goes only to the CT Parity Coalition. We never sell or share your contact information.

Need help now? If you or someone you know is in crisis, call or text 988. This form isn’t monitored around the clock. To get help with an insurance problem, you can also contact the Office of the Healthcare Advocate.